Skip to main content
TrustRadius
QuickBooks Desktop Premier

QuickBooks Desktop Premier

Overview

What is QuickBooks Desktop Premier?

QuickBooks Desktop Premier is an installed version of QuickBooks for general business, contractors, manufacturing and warehouse accounting, as well as nonprofits, professional services, and retail.

Read more
Recent Reviews

Appalling Fee for Basic Support.

3 out of 10
December 20, 2022
I use QB Desktop Pro 2019. I have been using QB for 20+ years. I suddenly got a warning that my file was corrupted. This happened once …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 44 features
  • Bank reconciliation (57)
    8.0
    80%
  • Standard reports (56)
    7.8
    78%
  • Accounts receivable (59)
    7.0
    70%
  • Accounts payable (58)
    7.0
    70%
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is QuickBooks Desktop Premier?

QuickBooks Desktop Premier is an installed version of QuickBooks for general business, contractors, manufacturing and warehouse accounting, as well as nonprofits, professional services, and retail.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

4 people also want pricing

Alternatives Pricing

What is QuickBooks Online?

QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

What is Acumatica?

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

Return to navigation

Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.9
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

1.3
Avg 7.1

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.4
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

6.8
Avg 7.6

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.1
Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

2.9
Avg 7.0

Order Management

The ability to process orders, and track them from quote to cash.

7
Avg 7.4
Return to navigation

Product Details

What is QuickBooks Desktop Premier?

Quickbooks Desktop Premier is the on-premise version of Quickbooks designed for various industries. It features core accounting capabilities, including general ledger, double-bookkeeping, and reporting. It also includes invoice status tracking, contractor management, and time and inventory tracking. Premier in particular is designed to enable industry-specific tasks for general contractors and organizations in manufacturing and wholesale, nonprofits, service, and retail sectors, as well as servicing general business needs.

QuickBooks Desktop Premier Video

QuickBooks Desktop Pro/Premier Plus

QuickBooks Desktop Premier Competitors

QuickBooks Desktop Premier Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

QuickBooks Desktop Premier is an installed version of QuickBooks for general business, contractors, manufacturing and warehouse accounting, as well as nonprofits, professional services, and retail.

Priority AccountEdge and MIP Fund Accounting are common alternatives for QuickBooks Desktop Premier.

Reviewers rate Benefit plan administration and Role-based user permissions and Pricing highest, with a score of 10.

The most common users of QuickBooks Desktop Premier are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(434)

Attribute Ratings

Reviews

(1-25 of 29)
Companies can't remove reviews or game the system. Here's why
Score 1 out of 10
Vetted Review
Verified User
We use it to plan purchases, sales, AP/AR, GL. Our version is 2 user multiuser (It honestly is not multiuser). Our version is Wholesale/Mfg.
  • Order entry
  • Search customers, vendors, products
  • It doesn't do anything else good.
  • Make multiuser real multiuser. Everyone must log out (cumbersome process) so one single user can do many tasks. They include Changing Sales Tax Rate, Deleting a customer, Defining fields for a customer, [Adjusting] product quantities, [Backing] up [QuickBooks], Delete a ledger code, Delete an inventory part, add additional notes.
  • Could have lines between listing on invoices.
  • Could track inventory product purchases. My old 1970's UNIX software did a stellar job of this. Suppose I buy identical products from numerous vendors. My old software listed 10 dates, 10 vendors, 10 quantities, & 10 prices. [QuickBooks] only lists the very last one.
  • Lists sales commission for sales reps. I can input a sales rep but not print a report with his name, address, & commission. Pulling UPS out of the sales is another chore. We do it manually. (Why computerize?)
  • About every 2 weeks [QuickBooks] won't allow me to restore a backup. I have to delete previous backups.
  • Continual pop-up windows DO I LIKE THE SOFTWARE. When I say no & list reasons...they never fix it.
  • There is a Price Level List. I can sell Item 1 to you for $1, to a store for $.35, & to a distributor for $10. BUT it is a long list. We have 1100 products. There is no search for the item that we want to update. I have to scroll through 1100 items to make a change.
I think I already was clear.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
I am using QuickBooks Premier 2019 for three companies that I manage, for the same owner, out of the same building. I use it for all accounting needs; A/P, A/R, deposits, and payroll.

Once the company files are set up, it's pretty smooth, and the information is accurate. Like all software, there is a learning curve on where you access everything.
  • Reporting - As long as you enter the information accurately, and do not get sloppy, all reporting is spot-on.
  • Reconciling - It's very easy to figure out where your money is, and if it's off a little bit, it's easy to drill down into the problem to fix it.
  • Deposits - It's very easy to make deposits, once your bank is set up, and you learn the steps.
  • Forms - Setting up all forms that you print to look the same takes time and patience. It's not very user friendly. For example, changing the packing slip is not at all where you would think, which makes it super annoying.
  • Inventory - Adjusting inventory levels is not good. You have to really watch what you're doing, or you will have negative money in the wrong GL account.
  • Printing - Aligning checks is not simple. You have to do it many times to get everything to line up correctly.
QuickBooks Premier is nice when you only have one company. For me, I have three companies that I switch between, and you can only have one company file open at a time. You have to upgrade to have the ability to have more companies open at a time.
Tracie Jones | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Quickbooks Premier (2018 version) primarily for A/P, A/R, and payroll functions within our small marketing company. This program solves invoicing and vendor payment issues as well as making payroll simple and nearly seamless. We do also file state and federal tax forms within B for ease of reporting and data collection. The many reports available make financial statement analysis simple.
  • Data entry and compilation are seamless and easy with QB Premier 2018.
  • Invoicing is smooth and statements can now be sent including a "PAST DUE" stamp.
  • Financial statements are easy to combine and draw information directly out to provide for company owners, banks, and investors.
  • The ability to move screens over and out to more monitors is amazing!
  • I would like to see the multi window controls improved to include icons rather than the left sidebar menu.
  • Inventory control could be improved some although I do not use it much in this position I have had opportunities in the past that would have been a bit more simple had the function been more user-friendly.
  • I am still learning some of the new functions in this version but overall I think QB does a great job of minimizing the stress in my job as an accounting manager.
I use QuickBooks premier in my business which is internet marketing/affiliate market-related. I have also helped other companies set up and begin using QB Premier in industries such as manufacturing and construction. With the right setup and add-ons, QB can be used in nearly all scenarios with ease. I find the program user-friendly and although I would not call it foolproof, easily taught to even those without an accounting background.
Dawn Carey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to handle our accounting as well as using the software to manage our clients' accounting.
  • Tracks AR to know who owes money & how much
  • Provides financial reports based off information that is put into the software
  • User-friendly software helps with training someone who hasn't used the software before.
  • Basics are solid, for what I use it for, it is good.
Does very well with service based businesses.
December 20, 2017

Quickbooks Premier Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Quickbooks Premier Contractor's Version is being used in our organization to track sale estimates and/or proposals for both commercial and residential clientele. It is also utilized as the primary accounting software to track income, expense, and financials. It allows us to easily pull historical estimates and/or proposals that might be re-activated and produce actual business revenue. It also allows us to quickly provide accounting information to the corporate accountant for year-end functions.
  • Estimates
  • Invoicing
  • Reports
  • Income Tracker and batch transaction ability especially with in-activating old estimate/proposals.
  • Allowing the user to specify page breaks.
  • Backup naming conventions should be set to increment automatically instead of deleting previous versions.
I believe the online version is somewhat adequate for small business only without many transactions. Any business with over 25 customers should be referred to the desktop version. First, because the online version does not have the same capabilities as the desktop version, and secondly there are usually far more transactions and multiple invoices.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it to maintain my set of books for my company. I use it for billing and collections from all my clients. I also use it for budgeting and financial reporting for my company.
  • Integrated credit card processing - posts automatically to customer accounts, allows online payment. It uses the most current technology.
  • It maintains a good strong history of billing and collections and provides collection letters and assistance when you have past due amounts to collect.
  • It allows you to download credit card transactions and post into the software automatically. It is easy to track spending details with this process.
  • I would like to be able to choose how i want to view accounts receivable aging. I would like some flexibility to sort and choose how to present the data.
  • For a seasoned accountant, I would like to see some of the restrictive controls that are in place for novices to be able to be relaxed so that I can easily make some entries and adjust some balances that ordinarily a regular user would not be able to do.
  • I would like to see an easy way to clear old outstanding checks that need to be reversed without affecting prior balances/history.
Job costing and more advanced accounting requirements are typically not well-suited to QB applications. Sometimes they can be handled with third-party add-ons but it just depends.
Silvia Evans | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use QuickBooks Premier to manage finances and payroll activities; it is used in conjunction with third party apps. Everyone in the organization uses the product either to support the company or to support our clients. Not every client is on this version. Some clients are on earlier or later years of Premier. Some clients are on QuickBooks Online. It solves the bookkeeping matters, such as payables and receivables, keeps records to support tax preparation and records payroll. It is used for budgeting and planning. It is simpler for the clients to understand as compared to the module based accounting systems.
  • It is intuitive for the client. For example, when the client goes to write a check, a screen opens that looks like a check.
  • It does all the debits and credits behind the scenes, so the client does not need to have an understanding of debits and credits.
  • There is a lot of support and a big community of users, so it is easy to get help, and to find staff that know how to work with the software.
  • The desktop version is much more robust than the online version, and the processing speed is much better.
  • You can only have average cost for inventory. No last-in, last-out (LIFO) or first-in, first-out (FIFO).
  • If you are not on a hosted solution provider, you may have problems accessing your data remotely.
  • You have to keep upgrading and installing updates.
If more than one person needs to access the file and not everyone is in the same location, it is easier and cheaper to use the online version, as compared to a hosted solution provider. However, it is faster and cheaper than the online version if everyone is working in the same location and you don't have more than about five users.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use this product to do the accounting for five different non-profit entities and one for profit entity.
  • Intuitive interface.
  • The many add-on products available (from Intuit and third parties) allows for customization and flexibility.
  • Price provides functionality at a good value.
  • I would like to see the ability to record more than one account receivable account and/or account payable account in the same transaction.
  • I would like to see more non-profit specific functionality, such as the ability to account for housing allowances within payroll.
  • Another piece of non-profit functionality I would like to see would be the ability to create and e-mail donor statements with my organization's comments and the necessary IRS disclosures.
Let me speak to non-profit users. I would ask what level workarounds could you live with in the following areas: annual donor statements, housing allowance pay, quid pro quo donations, non-cash donations and donated services. Another area to consider is the need to file share with your clients. I have not looked at QuickBooks Online in quite a while, but my recollection is that the non-profit functionality was even less robust in that platform.
December 23, 2015

Accountant

Score 8 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks is used across my organization and with my clients for their business financial software. It's a bit cost prohibitive but still competitive compared to other products, such as Sage 50.
  • Ease of use
  • Easy reports
  • Home page provides a roadmap for users
  • Widely available
  • Cost is a bit high
  • Inventory value has a tendency to change even after a closing date is entered
  • Accountant version has some difficulty with applying customer credits and zeroing out balances (the apply credits)
QuickBooks Premier is most useful for companies that have a lot of items and/or need a high number of concurrent users.
Score 10 out of 10
Vetted Review
Verified User
Incentivized

We use QuickBooks for most of our offsite client accounting. When a client wants to process in house, we recommend the QuickBooks Premier program. In house, we use QuickBooks Premier for our own company data. Monthly accounting in house for clients are done on Intuit EasyAcct for multiple general ledger and payroll processing.

The ease of use and understanding by all firm personnel make QuickBooks a preferred choice for clients.

  • Ease of use and understanding. Drop down tabs for various functions. Reports tab, Employee tab for payroll processing, Banking tab for check writing or register, etc.
  • Ability to make changes on the go without much difficulty.
  • Can go back indefinitely for comparison reports, etc.
  • Check voiding from previous periods. Should be able to tell the system what period to void the check in. This is a function available in Peachtree.
  • When making changes to prior periods, a warning should popup to ask Are you sure? This could avoid random changes made by mistake.
  • More explanation to the user as to the cash vs accrual function of the program.
The use of the information and the cost of the program are the main factors for a small business client. I believe that QuickBooks can be used by a non-accounting person with basic understanding of financial statements and a check register. That is what makes it preferred by me for clients.
Score 8 out of 10
Vetted Review
Verified User
Used as accounting software to generate account receivable, account payable reports, P&Ls, and documents needed to prepare tax returns. We use it to analyze the business on a monthly basis. Aids with budgeting and planning for the future. Provides and environment whereby we can contact clients and follow up on receivables, etc.
  • It's intuitive if you have an accounting background.
  • The help section typically offers reliable information to answer questions
  • I like the email functionality with sending invoices directly to clients.
  • Adjusting entries
  • Self created communications for emailing clients
  • Journal entry suggestions
I'm unsure how it would work for different types of businesses but for my purposes, it works.
Kimberly Galland | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks Premier is used to manage accounting for multiple companies; provide invoicing, prepare financials and annual accounting for tax returns. All business clients are using QuickBooks Pro or Premier. 10% use QuickBooks Online. It tracks income and expenses and allows clients to process payroll checks and returns. It is user friendly, offers easy file transfer, and many helpful adjustment features for accountants to use for review.
  • Allows accountant's copy or portable file transfer so the accountant can work in the file while the client continues to use it. Files can easily be shared through secure Intuit server, email, or secure file transfer such as Dropbox.
  • Offers relatively easy payroll calculations within the software that clients can manage on their own.
  • Using bank feeds and downloads speeds up the monthly accounting process or entering large amounts of data at once.
  • Inventory feature is very poor and not designed for novice users.
  • Accountants' have the ability to correct multiple transactions relatively easily but regular users do not.
  • It allows inexperienced users to make adjustments or post to accounts that are in error. The accountant must spend time correcting the mistakes at the client's expense.

Do you need the ability to invoice clients or track billable charges? You can easily create invoices and email or allow online payments.

Do you need to track inventory? There are other software that may track detail inventory better.

Do you need to process payroll for employees? Offers cost effective and user friendly options

How many users need accesss to the software?

August 19, 2015

QuickBooks 101

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use QuickBooks for general accounting for the partnership. We also use it for client monthly accounting and payroll.
  • Easy to use.
  • Financial statements are easy to prepare and read.
  • Bank account reconciliation's are more efficient.
  • Need to have controls in place so that users can't make changes in prior months or years once a monthly closeout is performed.
QuickBooks Premier is good for companies with simple accounting processes.
Score 9 out of 10
Vetted Review
Verified User
The vast majority of our small business clients use QuickBooks. We helped clients set up QuickBooks and provided ongoing support. We used it in our CPA firm for our own bookkeeping as well as to facilitate bookkeeping for in house clients. We also used it to run payroll for a number of clients.
  • It's user friendly; can train non-accountants to use rather easily.
  • Good reporting built-in. Especially useful once there are multiple years for comparative analysis.
  • The accountant's copy feature is very useful so that the outside accountant can be making adjustments to be merged [record] later while the client still has full use of the program.
  • The file size gets large (and therefore slower to load and refresh) rather quickly. There are ways to archive old transactions, but then you don't have the history at your fingertips.
  • It has limited use for larger clients who want someone to review and approve transactions and another employee to actually post.
  • Some fields are not available for customizing reports. For example, the memo line of check coding is not available on all reports.
How many users need to access the file simultaneously? If more than a handful, then you need to consider QuickBooks Enterprise as well. How concerned are you over security and internal control processes?
Cristine Delos Santos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This software is used by the entire organization and it helps us a lot in the overall bookkeeping process for our clients. It makes financial generation easy and quick which make work more efficient.
  • Remote Access Capability- This feature of QB is essential for us since we target the markets of Hawaii and Australia and our Operations Team is in the Philippines.
  • Easier reconciliation of bank type accounts - The interface provides us, bookkeepers, with a list of transactions which we can modify (if recorded wrong) on the spot. It also makes it easier to track unrecorded bank transactions for the given period.
  • Import of IIF and Excel files - It makes recording numerous transactions faster and more accurate than recording each entry one at a time. It improves our effectiveness and efficiency as bookkeepers.
  • Recognition of duplicate vendor and customer name.
Quickbooks is well suited for small business owners like our clients from Hawaii. The balance sheet, profit & loss and other reports we submit are more understandable and preferred by end-users. I guess Quickbooks is less appropriate for large businesses with highly complex accounting procedures because this requires a more sophisticated accounting system to achieve desired results.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As an accounting firm, we use QuickBooks Premier for our own in-house accounting, and for our clients' accounting and payroll.
  • QuickBooks Premier is easy to use, yet flexible and powerful enough to handle some complicated accounting scenarios.
  • QuickBooks Premier offers a wide array of canned reports. Custom reports can be easily created.
  • QuickBooks Premier with Enhanced Payroll gives us the tools to handle complex payrolls with multiple variables.
  • Support for older versions of QuickBooks ends after three years, then users must purchase the newest version at full price. Renewals should be deeply discounted for existing users.
  • I would like to see better in-product inventory tracking, so we can choose LIFO or FIFO rather than the ambiguous "average cost" method.
  • I would like to be able to assign payroll taxes to jobs for better job costing.
QuickBooks Premier is not well suited to manufacturing industries, as it cannot handle the complicated inventory requirements of raw materials, work in process, and finished goods. Retailers and Wholesalers can use QuickBooks Premier as long as they have an add-on inventory tracking program or Point of Sale system that integrates with QuickBooks. Likewise, restaurants would need specialized restaurant software that integrates with QuickBooks Premier. Non-profits can use QuickBooks Premier non-profit edition, but if they use fund accounting, it will require some complicated work-arounds. QuickBooks Premier is well-suited to most construction trades, personal and professional services providers, small retailers, and rental property owners.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks Premier is our most recomended product to our clients. It can handle just about anything you need to do for a small business except advanced inventory and combined reports. The look and performance is amoung the best in the industry, which our clients love, along with the affordability of it.
  • Financial reports are easy to run and detailed enough to make business decisions for your company. The ability to memorize frequently run reports with customization is just an added bonus.
  • Include supporting documents as attachments to transactions to easily reference details
  • For companies with mulitple employees accessing QuickBooks, the customer user roles and audit trail are a great feature to be able to see and know who is doing what within your QuickBooks file.
  • I would like the ability to rearrange the chart of accounts or edit items in multi-user mode. Having to switch to single user mode to make a simple edit disrupts work flow.
  • The sync tool speed could be improved.
  • The ability to fix a previous reconciliation without undo-ing all reconciliations after it.
QuickBooks premier would not be recommended if a client needs advanced inventory tracking, has multiple locations or has multiple business units that would need combined reporting. Otherwise Quickbooks Premier is an ideal fit for most companies.
May 06, 2015

QuickBooks review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We prepare financial statements for clients on it, and also get information from clients who keep their own QuickBooks records for us to use in preparing their tax returns.
  • User friendly - do not need much training to be able to use it
  • Reports are very flexible
  • Reports can be exported into Excel
  • Would like to see the password stored on your computer once you've opened the file. Because we work with so many different clients there are many passwords.
It's great for companies that need both accrual and cash basis statements as you can produce both within the program with the proper setup. It also works very well for companies that need their income statements allocated between various departments, properties, etc. If a client's tax accountant has QuickBooks available, it is very good to be able to provide the QuickBooks file to the accountants so they may easily access the information and pull what they need rather than having to ask the client for more information.
May 01, 2015

Loving Quickbooks

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use QuickBooks for 90% of our clients. It is user friendly, simple to operate, and has lots of bells and whistles that can be very useful if necessary. Having the vast majority of our clients on the same system makes training of staff and clients a simpler process.
  • QuickBooks handles basic business transactions with ease
  • Customizable reports
  • Easy to review and correct errors
  • Would like the ability to add custom columns to reports
  • Wish you could add a memorized report group in accountant's copy
  • Wish there were less restrictions in multi-user mode
QuickBooks is not strong in situations that require splitting of expenses among cost centers. Splits have to be maintained at the transaction level manually. Balance sheet by class is also a bit weak.
April 30, 2015

QuickBooks Rundown

Michael Klein, CPA, CMA, EA, CGMA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
QuickBooks is used by our organization to account for all general and program activities.
  • User friendly
  • Easy-to-understand reporting
  • Simple to use
  • Easy to train
  • Audit trail
  • Budget management reports
  • Greater security on entries
  • More advanced reporting including rolling forecasts
Ask about:

  • Complexity of organization
  • Volume of transactions
  • Reporting needs
April 30, 2015

Owner

Tony May | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use the software for the business and also host several clients using Cloud9. It addresses the client's need for an easy solution to manage the books and records and it allows us to assist the client with various issues. It creates a solution that allows us to provide additional services, such as payroll, bill pay or complete back office functions. Having complete access to the client's books and records facilitates the tax preparation and tax planning processes.
  • QuickBooks Premier is the preferred accounting solution to the majority of small businesses. Most small businesses are familiar with the product and the software is relatively simple to use.
  • The cost of QuickBooks is very attractive to the clients, as well as the various levels of software that the client can choose from. The software also offers programs that are able to handle increased and more complex transactions.
  • There are many "bolt on" products that increase the functionality of the software.
  • They need better methods of locking down the data. The ease of use creates many areas that the data can be compromised.
Generally, QuickBooks has a solution that suits most small business clients coupled with the use of "bolt on" programs. There may be industry specific programs that clients prefer.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks Premier is used by our accounting firm for internal accounting, budgeting and time tracking/billing. We also recommend, install and train clients to use QuickBooks Premier as well. The product is easy to learn and therefore easy to teach. It is flexible and versatile enough to serve the needs of over 90% of our clients. The price for the software, install and training is well within most company budgets.
  • The QuickBooks Premier product is easy to learn and easy to use. We always say to clients that "there isn't anything you can do in the software we can't fix". We can train the owner's wife who has no accounting background how to use the software effectively with just creating simple input steps.
  • The Graphic Interface is extremely user friendly. The option of pictures, menus and drop downs makes it easy for our clients to do their work. There are many roads leading to the same transactions. This makes the software usable for a variety of different clients.
  • The reporting features are robust enough that most clients don't need anything else. But if they do the interface with Excel makes it very easy to download and manipulate data by a more advanced user. Also the third party providers offer a host of applications which can be utilized to expand QB Premier capabilities in the reporting area.
  • The lack of controls for changing certain transactions is a problem. A check that has been printed, a paycheck that has been created, a reconciled banking transaction should NEVER be able to be changed after the fact, for any reason.
  • Downloads of data from banks and POS systems is very problematic. Almost always we disconnect the downloads and have the client manually enter activity.
The decision to use QuickBooks Premier is based on the answers to two questions:
1. Who will be using the software?
2. What are the functions the client needs?

A very sophisticated full charge bookkeeper with extensive reporting needs would not be a good fit for this software. An owner or other family member who just needs to keep a set of books for tax purposes is a great fit for this software.
John Coleman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use the program internally for our financial accounting and we use it for some of our clients to prepare their financials. Other clients also use it and we review their work. Virtually everyone here except our receptionist uses the program. We keep our internal books very up to date so it helps us compare our current and prior year results in real time.
  • I really like the Portable Accountant file. Many of our clients who use this program internally like us to review their work but they can't shut down their financial operations while we are working on the file. The split that the accountant copy generates allows us to work on the historical data while the client can continue with current and future transactions.
  • I like the import feature. We do our payroll through ADP and can export a file from there and import it into QuickBooks. Doing the financials for our internal payroll takes about a minute.
  • The ability to add additional accounts or subaccounts is also a very nice feature for us internally as well as our clients.
  • The program takes a very long time to load. It'd be nice to be able to open it quicker as myself and my staff are somewhat inefficient while waiting for the program to load. Probably one of the longest hold times we have for any software.
  • Our clients are constantly receiving payments when an invoice has not been generated. This results in a negative A/R. QuickBooks needs to alert the user to this so this can be avoided.
  • When a group of checks is deposited and one bounces, you have to undeposit the entire lot and redeposit those that did go through. Should be a way for you to go in and just select the one that did not credit.

Some of our clients who are small don't use an accounting software because they can reconcile everything on Excel. They also don't have any employees so that QuickBooks is probably not needed for them. The rest of our clients, we recommend QuickBooks. However, some do not use it because they have an industry specific program which has some financial functions. What we've found is that these financial functions, whether it be general ledger capabilities or even payroll; are fairly subpar. So, we recommend that they use this industry specific program for inventory, revenues, etc...and then do the whole financial statement and accounting function in QuickBooks.

So, the questions I ask are:

1) What's your company size and how comfortable are you with excel reconciliations?
2) Do you run payroll?
3) Do you have an industry specific program?

Return to navigation